About Us
In 1997, TriniTEQ Ltd (previously operating as PalmTEQ Limited) was established in Perth, Australia. The company’s original charter was to manage the distribution rights of the Uniwell Corporation’s range of electronic cash terminals and associated software. During this time the company was inspired by advancing trends within other vertical markets and began research and development into related point of sale (POS) products.
TriniTEQ focused primarily on the development of a hand held ordering solutions. The result was a uniquely designed hand held solution, in terms of both software and hardware. The solution was first successfully deployed into Matsuri restaurant in 1999 in Perth CBD.
The development of Australia’s first turnkey hand held POS solution instantly positioned TriniTEQ as an innovator. It was not long before TriniTEQ began to receive international recognition for the product. Subsequently, TriniTEQ now has installations throughout 17 countries and over 5500 handheld’s globally deployed.
Today, TriniTEQ is the recognised leader and proven innovator in the field of hand held POS technology. The company continues investing in research and development to set and maintain industry standards. We continue to supply innovation that delivers improved operations efficiencies, guest satisfaction and increased revenue.
TriniTEQ is committed to providing business solutions that can:
- Improve efficiency
- Enhance customer service
- Increase profit; and
- Decrease errors
TriniTEQ knows that we can provide your business with a reliable system that meets your requirement and improves your company processes. The reason we know this is because we ensure from day one that the solution we provide you with is the best that you can possibly receive.
Milestones
| 1997 | Establishment of Uniwell Systems and Barcode Techniques in Perth Australia as a distributor of Uniwell cash registers and barcode scanning equipment |
| 1998 | Commenced research and development into related point of sale products |
| 1999 | First successful deployment of WaiterPad hand held ordering device into Matsuri Restaurant in Perth CBD |
| 2000 | Formation of PalmTEQ Limited as a corporation Open direct office in Sydney, Australia WaiterPad is a finalist in Western Australia Engineering Excellence Awards |
| 2001 | Head office moves to new purpose built premises in Wangara, Western Australia Appointment of Uniwell Systems UK as a PalmTEQ distributor for the UK |
| 2002 | Establishment of distribution to North America |
| 2003 | Establishment of CPOS & Direct Computers as a Distributor for PalmTEQ products throughout Europe and the UK Appointment of i-Waiter Solutions as master distributor for Malaysia and South East Asia |
| 2004 | Launch of 2nd generation WaiterPad hardware and version 4 software suite |
| 2005 | Merger with Nusable in Emeryville USA and the establishment of PalmTEQ within the USA market Appointment of Cosmos 21+ Group as an exclusive Australian Distributor of LogixPOS software Begin rollout of PalmTEQs largest WaiterPOS customer, Secret Recipe with over 100 venues throughout Malaysia, Singapore and China (2007) |
| 2006 | Open direct office in Brisbane, Australia Launch of 3rd generation WaiterPad hardware and version 5 software suite Acquisition of CPOS & Direct Computers in Liverpool UK and establishment of a direct sales office in Liverpool UK Appointment of PalmTEQ dealers in Indonesia and Singapore |
| 2007 | Appointment of Superb Technologies as a PalmTEQ distributor for the United Arab Emirates Complete rollout of largest WaiterPad customer with over 50 stores through Mexico comprising of approximately 500 WaiterPads Cosmos 21 commences rollout of PalmTEQ software across approximately 400 stores Australia wide with Michels Patisserie |
| 2008 | PalmTEQ Limited changes name to TriniTEQ Limited |
Research and Development
Software Development
Our team of software developers are dedicated to building tools that are efficient and easy to use. Each member of our software team possesses a wealth of experience working from a users and designer perspective. They understand that not all users have advanced computer skills. Therefore they focus on creating software that staff can use quickly; ensuring customers are the centre of attention.
Our software developers are continually enhancing our products to ensure that we maintain our position as a globally recognised provider of technology solutions. They complete regular software analysis and strive to produce software that is state of the art and useful to all users.
Hardware Innovation
TriniTEQ hardware development team comprise of some of the leading engineers in the point of sale industry. They know that a standard off the shelf hand held device cannot accommodate the needs of a customer service based industry. They have been assessing and developing hand held devices that can be adapted to suit any environment. They range from businesses that require barcode scanning, customised stock management to companies requiring tailored solutions utilising magnetic swipe cards for credit card reading and loyalty programs.
The difference between the TriniTEQ hardware development team is that they do not find a solution and make the business adapt to it. They look at a business and develop a solution that will fit. Once this has been created they focus on how to perfect and extend the solution so that a business can obtain the best possible use of TriniTEQs technology.